Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs the use of any websites, platforms, services, software, or applications (collectively, the "Services") provided by RespondWize, Inc. ("RespondWize," "we," "us," or "our"). This AUP is incorporated by reference into our Privacy Policy and Terms of Use. By accessing or using our Services, you ("User" or "you") agree to comply with this AUP. If you do not agree, you must not use our Services.

1. Purpose

This AUP is designed to ensure our Services are used lawfully, responsibly, and in compliance with the rights of others. We reserve the right to modify this AUP at any time, and your continued use of the Services constitutes acceptance of those changes.

2. Prohibited Activities

You agree not to use (or allow third parties to use) the Services in any manner that:

Violates Any Law or Regulation

• Involves conducting or engaging in unlawful activities, including criminal, fraudulent, or malicious behavior.
• Violates any applicable local, state, national, or international laws or regulations.

Infringes Intellectual Property or Privacy Rights

• Infringes or misappropriates the intellectual property or proprietary rights of others (e.g., copyrights, patents, trademarks, or trade secrets).
• Violates another person's right to privacy, publicity, or other personal rights (e.g., collecting personal information without proper consent).

Harasses or Harms

• Transmits any content that is defamatory, libelous, threatening, harassing, or abusive, or that promotes discrimination or hate based on race, gender, religion, nationality, disability, sexual orientation, or any other protected characteristic.
• Encourages violence, self-harm, or harm to any other person.

3. AI Voice and Text Generation

Given that our Services may include AI voice and text generation features for phone calls, text messages, email outreach, or other communications:

Disclosure of AI Use

You agree that when required by applicable law or industry best practices, you will disclose to recipients (e.g., call participants or message recipients) that the communication is generated or facilitated by artificial intelligence, especially if such omission may cause confusion or misrepresentation.

10. Relationship to Other Agreements

This AUP is incorporated into our Terms of Use and/or Master Services Agreement with you. If there is any conflict between this AUP and those agreements, the more specific acceptable use terms herein will govern on acceptable use obligations. Otherwise, the Terms of Use or MSA will control.

Acceptance

By using our Services, you acknowledge that you have read, understood, and agree to abide by this Acceptable Use Policy—including the requirements and disclaimers for AI voice and text generation and all phone, text, and email outreach.